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Tourists responses to mobile augmented reality travel guides: The role of emotions on adoption behavior

Abstract

This research presents a mobile augmented reality (MAR) travel guide, named CorfuAR, which supports personalized recommendations. We report the development process and devise a theoretical model that explores the adoption of MAR applications through their emotional impact. A field study on Corfu visitors (n=105) shows that the functional properties of CorfuAR evoke feelings of pleasure and arousal, which, in turn, influence the behavioral intention of using it. This is the first study that empirically validates the relation between functional system properties, user emotions, and adoption behavior. The paper discusses also the theoretical and managerial implications of our study.

Category

Academic article

Language

English

Author(s)

Affiliation

  • Ionian University, Corfu
  • Norwegian University of Science and Technology
  • SINTEF Digital / Sustainable Communication Technologies

Year

2015

Published in

Pervasive and Mobile Computing

ISSN

1574-1192

Publisher

Elsevier

Volume

18

Page(s)

71 - 87

View this publication at Cristin