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Co-Designing Interactive Tabletop Solutions for Active Patient Involvement in Audiological Consultations

Abstract

Active patient participation in audiological treatment is central in improving the benefits and satisfaction that patients experience in the use of hearing aids. However, involving patients in their own treatment is challenging. Clinics often lack appropriate tools for information sharing and collaboration between patients and audiologists. In addition, patients may find it difficult to relate the treatment provided at the clinic to the hearing and hearing aid problems they experience in their daily listening environments. To help remedy these challenges we have investigated how hearing aid users and audiologists look on the idea of using shared tabletop interfaces, in combination with simulated sound environments, to support active patient participation during hearing aid adjustments. We have conducted three workshops in which hearing aid users and audiologists have co-designed low-fidelity mock-ups of tabletop interfaces. This paper reports on central design concepts and considerations that emerged through this work, and discusses the main design lessons that can be learned from this.

Category

Academic chapter/article/Conference paper

Language

English

Author(s)

Affiliation

  • SINTEF Digital / Software Engineering, Safety and Security
  • SINTEF Digital / Health Research

Year

2014

Publisher

Association for Computing Machinery (ACM)

Book

NordiCHI '14 : Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational, Oct 26-30 2014, Helsinki, Finland

ISBN

978-1-4503-2542-4

Page(s)

207 - 216

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