Abstract
The aim of the current study is to identify opportunities for creating resilience related to distributed collaboration in the Drilling and Well (DW) operations performed in StatoilHydro (SH). The focus is on the Sub Surface Support Centre (SSC) in SH, distributed work and information sharing between the centre and other units in the D&W network. The centre strengthens collaboration between different professions in the organisation, because of the co-location and cooperation of different disciplines in the centre. The SSC contributes to resilience on drilling operations by: abilities to foresight (information on drilling performance and multidisciplinary expert knowledge); as a faciliator for experience transfer among actors (the centre has an overview of normal operations and deviations from a range of installations); and as a resource when handling disturbances (by use of information and expert knowledge).
