Customer engagement in evolving technological environments: synopsis and guiding propositions

Author(s)

• Linda D. Hollebeek
• David Erik Sprott
• Tor W. Andreassen
• Carolyn Costley
• Phil Klaus
• Volker Kuppelwieser
• Amela Karahasanovic
• Takashi Taguchi
• Jamid Ul Islam
• Rather Raouf

Affiliation

• Tallinn University of Technology (TalTech University)
• University of Wyoming
• Norwegian School of Economics
• USA
• International University of Monaco
• NEOMA Business School
• SINTEF Digital / Sustainable Communication Technologies
• Ibaraki Christian College
• Saudi Arabia
• University of Jammu

Issue

9

External resources

• https://www.emerald.com/insight/content/doi/10.1108/ejm-09-2019-970/full/pdf?title=customer-engagement-in-evolving-technological-environments-synopsis-and-guiding-propositions

DOI