Temporality of Customer engagement in service innovation: a theoretical model
Category
Academic chapter/article/Conference paper
Language
English
Author(s)
- Amela Karahasanovic
- Linda D. Hollebeek
- Dimitra Chasanidou
- Calin Gurau
Affiliation
- SINTEF Digital / Sustainable Communication Technologies
- France
- University of Oslo
Year
2019Publisher
Edward Elgar Publishing
Book
Handbook of Research on Customer Engagement
ISBN
9781788114882
Page(s)
376 - 390