Reference Architecture for Mobility as a Service (MaaS) - Stakeholder roles, motivations and use cases. A report from the project ReiseNavet

With Mobility as a Service (MaaS), a variety of transport services are offered to travellers as one integrated service via one App and with one payment. This report provides a reference architecture description for MaaS. It describes the generic stakeholder roles involved, their motivations for a change towards MaaS, and their use cases. The reference architecture aims to arrange for:
• Different types of MaaS. This includes MaaS provided by private and public actors, and MaaS with a variety of transport services.
• Modular and flexible composition of MaaS. The MaaS functionality can be provided by one or several stakeholders.
• Adaptation to new regulations and initiatives. These are addressing regulations and technical infrastructures for data sharing.