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Dual Effects of Hybrid Working on Performance: More Work Hours or More Work Time

Abstract

Work in software development companies has become
increasingly hybrid with employees altering days of working in the office
with days of working remotely from home. Yet, little is know about the
efficiency of such way of working because the current scale of remote
working is unprecedented. In this paper, we present our findings from
a company-wide survey at Storebrand - a large-scale Norwegian fin-
tech company, focusing on perceived performance. Our analysis of 192
responses shows that most employees report being able to perform the
planned tasks. Further, half of respondents perceive to have increased
work hours. Through qualitative analysis of open-ended commentaries
of respondents we learned that remote working has dual effects on the
perceived work hours - some employees report working longer hours and
others report having more work time due to efficient use of the time
throughout the day. Finally, we recommend managers to discuss and
address the concerning habits of employees caused by increased connec-
tivity and inability to stop working, before these lead to burnout and
disturbances in the work/life balance.

Category

Academic chapter/article/Conference paper

Client

  • Research Council of Norway (RCN) / 321477
  • Research Council of Norway (RCN) / 309344

Language

English

Author(s)

Affiliation

  • SINTEF Digital / Software Engineering, Safety and Security
  • Unknown

Year

2024

Publisher

Springer

Book

XP 2024 Workshop Proceedings

ISBN

0000000000000

Page(s)

63 - 70

View this publication at Cristin