Projects
Contact person, projects
- THEMIS 5.0 - Human-centered Trustworthiness Optimisation in Hybrid Decision Support (2023 - 2026)
- BEST in Retail – Business model innovation & ecosystems for seamless transactions in retail (2021 - 2024)
- ETAPAS - Ethical Technology Adoption in Public Administration Services. (2020 - 2023)
- Chatbots for Loyalty (2018 - 2022)
- HUMANE (2017 - )
- Human-Chatbot Interaction Design (2017 - 2022)
Publications
- Why do people use ChatGPT? Exploring user motivations for generative conversational AI Read publication
- The impact of chatbots on public service provision: A qualitative interview study with citizens and public service providers
- Chatbots as Part of Digital Government Service Provision – A User Perspective Read publication
- The Depressed Teenage Brain: Chatbot Psychoeducation
- A Longitudinal Study of Self-Disclosure in Human–Chatbot Relationships Read publication
- The User Experience of ChatGPT: Findings from a Questionnaire Study of Early Users
- Chatbot Research and Design: 6th International Workshop, CONVERSATIONS 2022, Amsterdam, The Netherlands, November 22–23, 2022, Revised Selected Papers
- The Human Likeness of Government Chatbots – An Empirical Study from Norwegian Municipalities Read publication
- Chatbots for active learning: A case of phishing email identification.
- User Interactions With a Municipality Chatbot—Lessons Learnt From Dialogue Analysis
Other
- Vil stoppe desinformasjon fra ChatGPT som påvirker valg
- Skal stoppe desinformasjonen fra ChatGPT
- Open AI - valgmanipulasjon
- OpenAI vil stoppe desinformasjon fra ChatGPT som påvirker valg
- Chatboter som studieveiledere - muligheter og fallgruver
- AI in the workplace: How generative AI may impact knowledge workers.
- Analyse av brukeres dialoger med Kommune-Kari – sammenlignende undersøkelse
- Hvordan kan chatboter og store språkmodeller hjelpe demokratiet og rettsstaten?
- Chatbots and large language models - how advances in generative AI impact users, organizations and society.
- Brukerreiser – en forskningshistorisk reiseberetning