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Project

Realising the shared electronic health record: a multi-site study of a national pilot implementation (REAL)

The implementation of large-scale health information systems, like "Helsepattformen" (the Health Platform) is complex and demanding work, and it is costly. It is therefore important to gain systematic knowledge from the ongoing implementation, for the benefit of both the ongoing implementation and for later large scale implementation projects in Norway

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The goals of the project are

  • to gain knowledge about the collaboration between the health services (users), the implementation organization (the Health Platform) and the vendor (Epic) in the implementation process
  • to gain knowledge about the health services' preparations for the implementation, as well as their experiences with early use and local adaptations of the Health Platform
  • to provide research-based feedback during the implementation
  • to contribute to concept and theory development within the field of implementations of large and complex information systems in health care

Data are collected through interviews, participatory observations, and workshops with a selection of the health services that use the Health Platform.

The project is a competence and collaboration project (KSP) and is funded by the Research Council of Norway (project no. 326744). The project includes a PhD research fellow.

The results of the project will be disseminated through oral and written scientific and popular science publications.

Key facts

Project duration

2021 - 2025

Funding

The Research Council of Norway, project no. 326744. The project includes a PhD fellow.

Partners

NTNU, UiT The Arctic University of Norway, Norwegian Centre for E-health Research, Roskilde University, Helseplattformen, St. Olavs hospital HF, Helse Nord-Trøndelag HF, and Helse Møre og Romsdal HF

Project type

Collaborative and Knowledge-building Project (KSP)

Project management

The project is led by SINTEF Digital, Dept. of Health Research

Helseplattformen

Publications

The Role of Health Informatics Research: A Case of a Large-Scale Implementation in NorwayAuthors. Pieter Jelle Toussaint, Gunnar Ellingsen, Morten Hertzum, Line Melby

The users’ role in configuring large healthcare suite systems. Gunnar Ellingsen, Morten Hertzum, Kirsti Sarheim Anthun, Pieter Toussaint, Line Melby

Configuring Secretarial Workflows in the Epic EHR Suite. Gunnar Ellingsen, Morten Hertzum, Kirsti Sarheim Anthun, Line Melby

Conference presentations

Realising the shared electronic health record (REAL)? Andreas D. Landmark. Plattformdagene 2024, Trondheim, Norway.

Long night's journey into day: a qualitative study of the implementation of a shared electronic health record. Line Melby, Helsetjenesteforskningskonferansen 2023, Stavanger, Norway.

Medical secretaries' experiences from the implementation of a new Electronic Health Record. Kirsti Sarheim Anthun et al., Helsetjenesteforskningskonferansen 2023, Stavanger, Norway.

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