Abstract
TheTORC project has developed an innovative and comprehensive training concept that enables
organizations to appreciate, nurture and improve their inherent resilient and adaptive capacities,while operating in
an environment dominated by compliance-oriented safety regulations and standards.Akey element of the training
is a serious game simulation of resilience dynamics in operations. The training is aimed at both operations and
management to explore the space of manoeuvre in the context of compliance. By means of an after action review
in an integrated training session, the mutual experiences and perceptions of applying team and organizational
resilience capabilities (strategies, resources and competences) are evaluated.The training concept allows trainees
to discover rudimentary resilience capabilities based on real-life cases, experience these in a safe environment
and explore an alternative action repertoire as a response to newdemands triggered by changing situations.TORC
allows for systemic evaluation across different levels and different time horizons. The training was validated with
industry partners in rail infrastructure, oil and gas, and air traffic management and proved to be an instrument
allowing operational and management teams to experiment with resilient capabilities, to jointly reflect on what
they experienced, and to apply the learning to be better prepared for future challenges.
organizations to appreciate, nurture and improve their inherent resilient and adaptive capacities,while operating in
an environment dominated by compliance-oriented safety regulations and standards.Akey element of the training
is a serious game simulation of resilience dynamics in operations. The training is aimed at both operations and
management to explore the space of manoeuvre in the context of compliance. By means of an after action review
in an integrated training session, the mutual experiences and perceptions of applying team and organizational
resilience capabilities (strategies, resources and competences) are evaluated.The training concept allows trainees
to discover rudimentary resilience capabilities based on real-life cases, experience these in a safe environment
and explore an alternative action repertoire as a response to newdemands triggered by changing situations.TORC
allows for systemic evaluation across different levels and different time horizons. The training was validated with
industry partners in rail infrastructure, oil and gas, and air traffic management and proved to be an instrument
allowing operational and management teams to experiment with resilient capabilities, to jointly reflect on what
they experienced, and to apply the learning to be better prepared for future challenges.
