Abstract
We have explored experiences of safety, reliability, and security in remote control of safety critical operations in oil and gas, autonomous shipping, autonomous metro, road transport, space operations, and aviation. Our aim has been to identify best practices of design, use of standards and operations to achieve safety, efficiency, and usability. It is suggested to establish remote operations based on scoping process building on the benefits of automation/AI and human abilities, i.e., a user centered design approach, highlighting the need for "situational awareness at a glance" when operators are removed and well- designed alarms. Low workload must be addressed. Training to handle unexpected events and defined situations of dangers, are needed
