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Not Inevitable: Navigating Labor Displacement and Reinstatement in the Pursuit of AI for Social Good

Abstract

Fear of job displacement in the Artificial Intelligence (AI) era echoes long-standing concerns about machines replacing human work. This paper critically examines dominant narratives around AI and its impact on jobs, challenging technology-deterministic predictions of widespread job loss. We introduce two key concepts: the 'reinstatement effect,' which suggests AI can create new jobs by generating demand for new activities, and 'human-technology augmentation,' which emphasizes AI’s potential to enhance human capabilities. Together, these perspectives provide a comprehensive view of AI’s influence on jobs. At the core of our argument is the focus on social good and the importance of regulation in shaping AI’s future impact on jobs.

Category

Academic article

Client

  • Research Council of Norway (RCN) / 311680

Language

English

Author(s)

  • Arto Lanamäki
  • Karin Väyrynen
  • Heidi Hietala
  • Elena Parmiggiani
  • Polyxeni Vasilakopoulou

Affiliation

  • University of Oulu
  • Norwegian University of Science and Technology
  • SINTEF Group Head Office
  • University of Agder

Year

2024

Published in

Communications of the Association for Information Systems

ISSN

1529-3181

Publisher

Association for Information Systems (AIS)

Volume

55

Page(s)

831 - 845

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