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The paradox of hyper-bureaucracy and lean in high-tech manufacturing

Abstract

Lean is supposed to be waste-less, simple and non-bureaucratic. Practice shows that it is not. This paper draws on insight from two manufacturing companies in the aerospace industry, to argue that the pursuit to be lean in modern high-tech industry conflicts with core lean design principles. The attempt to simultaneously be high-tech and try to become lean results in an unintended hyper-bureaucracy, hindering both effective use of technology in place and efficient implementation of lean.

Category

Academic lecture

Language

English

Author(s)

  • Torbjørn Hestenes Netland
  • Gaute Knutstad

Affiliation

  • Norwegian University of Science and Technology
  • SINTEF

Presented at

POMS Conference 2010

Place

Vancouver

Date

07.05.2010 - 09.05.2010

Organizer

POMS

Year

2010

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