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Amela Karahasanovic

Seniorforsker

Amela Karahasanovic

Seniorforsker

Amela Karahasanovic
Telefon: 481 08 895
Mobil: 481 08 895
Avdeling: Software and Service Innovation
Kontorsted: Oslo

Publikasjoner og ansvarsområder

Publikasjoner

Publikasjon

Virtual Bodystorming: Utilizing Virtual Reality for Prototyping in Service Design

http://www.sintef.no/publikasjoner/publikasjon/?pubid=CRIStin+1475187

The paper describes our ongoing work on a new prototyping method for service design, Virtual Bodystorming. Virtual Bodystorming utilizes Virtual Reality (VR) and enables the user to role-play the service scenario in a fully immersive and collaborative VR environment. In this environment, various ser...

Forfattere Boletsis Costas Karahasanovic Amela Fjuk Annita
År 2017
Type Konferanseartikkel/Bokkapittel
Publikasjon

Let’s DEsign for MOtivation (DEMO)

http://www.sintef.no/publikasjoner/publikasjon/?pubid=CRIStin+1404014

Design for motivation can be defined as a “design practice focused on the activation of human motives, with short or long-term effects, to perform an action” in a context. The paper proposes and develops a design tool called DEMO (DEsign for MOtivation) that aims to address motivation in innovation ...

År 2016
Type Konferanseartikkel/Bokkapittel
Publikasjon

Supporting Redesign of C2C Services Through Customer Journey Mapping

http://www.sintef.no/publikasjoner/publikasjon/?pubid=CRIStin+1361725

It is challenging for service companies to obtain a detailed overview of their customers’ end-to-end service delivery processes. This paper extends previous work on a structured approach for modelling customer journeys to encompass complex, technology-driven service systems. We report on how the app...

År 2016
Type Konferanseartikkel/Bokkapittel
Publikasjon

Design Feedback from Users Through an Online Social Platform: Benefits and Limitations

http://www.sintef.no/publikasjoner/publikasjon/?pubid=CRIStin+1294457

Online social platforms, such as blogs, discussion forums and social networking sites, are increasingly explored as venues for user-centred evaluations; in particular, for design feedback from users. We present a multi-case study providing needed knowledge on such evaluations. Our findings are based...

År 2016
Type Tidsskriftsartikkel
Publikasjon

The Visibility of Ethics for Open Innovation Platforms

http://www.sintef.no/publikasjoner/publikasjon/?pubid=CRIStin+1379980

Open innovation platforms (OIPs) are applied to service businesses and aim to increase service innovation, by engaging users and encouraging them to submit ideas, share content, and invite others to participate. The employment of OIPs raises several ethical issues, such as fairness, ownership, and p...

År 2016
Type Konferanseartikkel/Bokkapittel
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